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Technical Support

   

        White Wings provides a wide range of services to keep your company ahead of the competition with a secure, reliable and productive environment. White Wings Engineering staff is fully certified and have more than 10 years of market experience.

        White Wings provide variety of different services, for an emergency you can contact our support staff during normal business hours at the number below, we will have one of our engineers start working with you as quickly as possible via phone. If we can’t resolve the issue over the phone, we will make a Remote Connection with your system and try to resolve it remotely, if due to certain circumstances we are unable to resolve remotely, we will send engineer onsite within 2 to 4 hours (Within 5 borough of NYC)

Phone Support (Software & Systems)

Normal business hours:  Monday – Friday    From 9:00 AM to 5:00 PM   

  Please call at (212) 760-2520

Note: After hour & Weekend Support: Please contact us to find out more about our 24 X 7 services.


Support via Email (Business Hours & Non Business Hours)

Note: For a quicker response, please send us your Service Level Request

              Please send all Software related issues at MTSsupport@wwcny.com
              Please send all Network related issues at wwcsupport@wwcny.com

Support via Web

You can also open a Service Ticket from our website, please visit our website at http://www.wwcny.com

On the Main Page please click on “Click on Open Service Call” Icon.
Please provide us detail information about the issue; we will try to get back to you as quickly as possible.

 

 
   
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Remote Support

MAC Support