Architecture Industry

The Architecture firm Security and Quality Managed Support by Selecting the White Wings Technologies.

The Client

The Architecture and Designing Firm

The Client is New York Based Architectural firm, established in the 1980's is a mid-sized firm executed multiple commercial and residential projects in Manhattan, Brooklyn and Queens.

The Client has been featured in multiple Magazines and mainstream News Papers in New York City for the Out of the Box ideas they come up with in building Architecture and design. The company has over 20 Professionals.

The Challenge

Quality Technology Support

The firm required efficient services and support from an IT provider, who help them to build a state of the art and high availability technology. To leverage in the industry. A quality support enables them to prosper and grow in future. After a detailed analysis and competitive trending process, the Architectural Firm chose White Wings Technologies as their Managed Service Provider. The decision to choose White Wings was based on the criteria and past experience in the Architecture industry.

The Solution

Proactive Support for Spyware Attacks

The Major challenge the client was facing was their C-level employee’s computer was consistently being attacked by the spyware and virus. Upon discovery of high-level threat, White Wings ran a security test on their Network and found the issues causing such trouble.

With a visual report, we presented it to the management and shared the required changes which need to perform in order to clean the infected computers and not let that event happen in future.

The first step was to replace their outdated firewall with an expired license. Next White Wings configured a policy based domain controller so that the employees can have a proper reporting and track of the files which they have.

Once the all policies Implement White Wings Installed the Anti-Virus and SIEM solution within their system to counter any future attack. 

White Wings Configured the Disaster Recovery Solution data backup in case of any disaster which gave the Client, a peace of mind that their data is secure in case of any disaster

Currently, White Wings Technologies is constantly monitoring the servers at the company office and providing them Managed Support: 

  1. 24x7x365 Server Monitoring
  2. Unlimited Support
  3. Disaster Recovery to ensure the business continues in case of an outage
  4. Consultation on New Technology
  5. Quarterly/Bi-Annually System Health Report
  6. Vulnerability Check Quarterly

“White Wings Technologies gives a State of the Art service and make it sure that Our Operations runs smoothly.
 
White Wings helped us the best to achieve optimum network support and utilize the best tools available in the market.
Their staff is very cooperative and professional. We could not have selected better technology partners.” 

Testimonial by Office Manager